Data Collection
We may collect the following categories of personal data:
Identification Information: Name, contact number, email address, job title, and company name. Transaction Information: Purchase history, payment details, and billing addresses.
Website Interaction:
IP addresses, browser types, cookies, and usage patterns.
Communication Data: Emails, messages, or inquiries submitted via our website or other communication channels.
Consent Records: Documentation of your preferences for receiving marketing or other communication.
Data Usage
Your data is utilized for the following purposes:
Contractual Fulfillment: Processing orders, invoices, and deliveries.
Customer Support: Addressing inquiries, feedback, and complaints.
Marketing: Sending promotional materials, updates, and offers (with your explicit consent).
Compliance: Adhering to legal, regulatory, and security requirements.
Improvement: Analyzing website traffic and user behavior to enhance the user experience.
Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
Consent: For marketing and communication preferences.
Contractual Necessity: To fulfill contractual obligations.
Legitimate Interests: For operational, marketing, or security purposes.
Legal Compliance: To meet regulatory or legal obligations.
Data Sharing and Transfers
We prioritize the confidentiality of your data and will only disclose it when necessary:
- With trusted third-party service providers (e.g., logistics, IT support) under strict confidentiality agreements.
- To comply with legal obligations or enforce legal claims.
- If required, your data may be transferred internationally, including to countries with data protection laws that differ from those in Pakistan. In such cases, appropriate safeguards will be implemented.
Data Retention
We will retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal, regulatory, or reporting requirements. Once retention is no longer necessary, your data will be securely deleted or anonymized.
Your Rights
Under the General Data Protection Regulation (GDPR) and Pakistan’s data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, where applicable.
- Objection: Object to certain types of data processing.
- Data Portability: Request transfer of your personal data to another entity.
- Withdraw Consent: Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at info@sadiqgelatin.com
Security Measures
We implement robust technical and organizational measures to ensure data protection, including:
- Encryption of sensitive data.
- Regular system audits and vulnerability assessments.
- Access control mechanisms and staff training.
Cookies and Tracking
Our website utilizes cookies to enhance user experience and analyze traffic. You may manage your cookie preferences through your browser settings. Detailed information regarding our cookie policy is available on our website.
Updates to This Policy
This policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the most up-to-date information.
Contact Information
For inquiries, concerns, or complaints regarding this policy or your personal data, please contact us at:
Sadiq Gelatin Industries Private Limited
Email:info@sadiqgelatin.com