Quotations
2.1. Sadiq Gelatin states that all quotations issued by the Company are subject to change and are not binding with respect to price, quantity, delivery time, or product availability until confirmed in writing.
2.2. Product descriptions, specifications, and weights provided in brochures, samples, or quotations are indicative and may vary within standard industry tolerances unless explicitly stated as binding.
2.3. The Company reserves the right to make commercially reasonable changes to product specifications or composition, provided such changes are acceptable within normal industry standards.
Orders
3.1. Unless otherwise agreed in writing, Sadiq Gelatin’s prices include standard packaging and delivery to the designated destination, excluding applicable Value Added Tax (VAT). Prices may be subject to adjustment due to changes in taxes, raw material costs, or other industry-related factors if the period between order confirmation and delivery exceeds four weeks. Customers will be notified of any changes and may withdraw from the contract within two weeks of notification.
3.2. Any increases in freight, customs, or related charges occurring after order confirmation will be borne by the customer.
3.3. Customers are required to provide their VAT Identification Number at the time of placing an order.
Delivery
4.1. Delivery timelines commence from the date specified in the written order confirmation unless otherwise agreed.
4.2. Delivery is deemed complete when goods are dispatched or when the customer is notified of their readiness for collection. Delays caused by the customer’s failure to accept delivery will not affect the Company’s fulfillment obligations.
4.3. In the event of delays due to force majeure, strikes, supply chain disruptions, or other unforeseen circumstances beyond the Company’s control, the delivery period will be extended accordingly. The Company will promptly notify the customer of such delays.
4.4. Partial deliveries within an agreed period will be distributed equally unless otherwise specified. Failure to accept scheduled deliveries may result in additional storage costs or the cancellation of special conditions granted to the customer.
4.5. Delivery obligations will be suspended for customers with overdue invoices until payment is settled.
Dispatch, Risk, and Packaging
5.1. The Company will determine the dispatch route and method, taking the customer’s interests into account. Insurance for goods in transit will be arranged upon the customer’s request and at their expense.
5.2. Risk of loss or damage transfers to the customer upon dispatch of the goods or notification of their availability for collection, regardless of whether the delivery is freight-free. Delays caused by the customer will not alter this transfer of risk.
5.3. Goods must be accepted by the customer unless defects significantly impair their usability, as outlined in section 7.
Invoices and Payments
6.1. Invoices will be issued electronically unless otherwise requested. Payment terms are 30 days from the invoice date unless agreed otherwise.
6.2. Payments are considered complete only upon receipt in the Company’s designated bank account. Late payments will incur interest at a rate of 9% above the applicable base rate.
6.3. If the customer defaults on payments, the Company may demand advance payments, suspend deliveries, or terminate the contract after due notice.
Complaints and Liability
7.1. Upon receipt of goods from Sadiq Gelatin, the customer is obligated to inspect them for any defects or discrepancies. Within eight days, the customer must notify Sadiq Gelatin in writing of any visible defects. For hidden defects, the notification deadline is three working days from the date of discovery.
Failure to adhere to these timelines will result in the forfeiture of any warranty claims.
The Company limits its liability to replacing defective goods or issuing a credit note. The Company excludes damages caused by improper storage or usage by the customer.
8. Product Information and Storage:
8.1. To maintain its integrity, store gelatin in dry, odorless conditions. Sadiq Gelatin does not accept liability for any damage resulting from improper storage.
8.2. Technical advice provided by the Company is based on industry expertise but is non-binding. Customers must verify the suitability of goods for their intended use.
9. Retention of Ownership:
9.1. Ownership of goods remains with the Company until all outstanding payments are duly settled.
9.2. Goods processed or combined with other products will retain co-ownership with the Company in proportion to the value of the goods provided.
9.3. The customer is responsible for storing goods with care, insuring them against loss or damage, and refraining from assigning or offering them as security without prior written approval.
10. Miscellaneous Provisions:
10.1. These General Terms and Conditions (GTC) and all associated contracts with Sadiq Gelatin follow the laws of Pakistan. Any disputes arising from these GTC will fall under the exclusive jurisdiction of the courts in the region where the parties sign and agree to the contract. For more information, you may refer to the Pakistan Judiciary official website for details on court jurisdiction and legal procedures.
10.2. If the company finds any provision of these GTC invalid or unenforceable, the remaining provisions will stay in effect.
10.3. The Company reserves the right to modify these GTC at any time, with changes effective upon notification to the customer.
By entering into an agreement with Sadiq Gelatin Industries (Private) Limited, you acknowledge and agree to the terms and conditions outlined in these General Terms and Conditions.
7.1. Upon receiving the goods, the customer must inspect them for any defects or discrepancies. Within eight days, the customer must notify the Company in writing of any visible defects. For hidden defects, the notification deadline is three working days from the date of discovery.
Failure to adhere to these timelines will result in the forfeiture of any warranty claims.
The Company limits its liability to replacing defective goods or issuing a credit note. The customer must cover any damages resulting from improper storage or usage.
8. Product Information and Storage:
8.1. Store gelatin in dry, odorless conditions to maintain its integrity. The Company does not accept liability for damage resulting from improper storage.
8.2. Technical advice provided by the Company is based on industry expertise but is non-binding. Customers must verify the suitability of goods for their intended use.
9. Retention of Ownership:
9.1. The Company retains ownership of the goods until the customer settles all outstanding payments.
9.2. Goods processed or combined with other products will retain co-ownership with the Company in proportion to the value of the goods provided.
9.3. The customer is responsible for storing goods with care, insuring them against loss or damage, and refraining from assigning or offering them as security without prior written approval.
10. Miscellaneous Provisions:
10.1. These General Terms and Conditions (GTC) and all associated contracts follow the laws of Pakistan. Any disputes arising from these GTC will, therefore, fall under the exclusive jurisdiction of the courts in the region where both parties sign and agree to the contract. As a result, the parties will conduct any legal proceedings in that jurisdiction. Furthermore, both parties acknowledge their commitment to this agreement and its terms.
10.2. If any provision of these GTC becomes invalid or unenforceable, the remaining provisions will stay in effect.
10.3. The Company reserves the right to modify these GTC at any time, with changes effective upon notification to the customer.
By entering into an agreement with Sadiq Gelatin Industries (Private) Limited, you acknowledge and agree to the terms and conditions outlined in these General Terms and Conditions.